All Testimonials
Monday 13 May, 2013
I have to say that Tokyo Pen Shop is amazing. They have great service and fast shipping. They also have a great selection of items for you to look at. Everything that I purchased was exactly like the pictures they posted on their site and everything was in excellent condition. The processing and shipping was amazing. The very next morning that I had ordered it had shipped.
This site is amazing. I would recommend for anyone looking for some great brand name pens. They also have free shipping for over 25$ which is amazingly cool. I will definitely be coming back here to shop for all my pen needs.
I have never been to a website with such a selection. These guys deserve every ounce of business that you can give them.
--David Young
This site is amazing. I would recommend for anyone looking for some great brand name pens. They also have free shipping for over 25$ which is amazingly cool. I will definitely be coming back here to shop for all my pen needs.
I have never been to a website with such a selection. These guys deserve every ounce of business that you can give them.
--David Young
Sunday 14 April, 2013
I would've been superhappy enough just to get my order of pens at the great price, and superquick as well. But you just HAPPENED to include my all-time favorite candy in as a little treat...that made my moment. :) Thanks, Kimberly and Frank! Would do...must do business again.
-A
-A
Tuesday 02 April, 2013
In the two years I have been ordering from Tokyo Pen Shop, I have never once been disappointed. The quality of the pens, stationery, and other items have been top notch. The service is incredibly speedy, and the personal notes are a lovely touch that inspire loyalty. The occasional goodies tucked in with my orders bring a smile. TPS has a customer for life here!
Tuesday 12 March, 2013
I can't even begin to tell you how thrilled I am with my order. The product selection was amazing while I was shopping along with all the detailed product descriptions/pictures that helped me make my decisions. I ordered Saturday night and received my order Tuesday! Thrilled! I've spent the better part of an hour now scribbling/doodling/testing and I'm in LOVE with everything I ordered. The candies and packaging were a treat as well. THANK YOU!
Tuesday 05 March, 2013
I absolutely adore this shop! Everything that I purchased arrived in excellent condition, and also arrived pretty quickly considering I live in Canada. Kimberly answered all the questions I had about products and shipping, and has made my experience buying from this store really great! From the super-quick processing to the excellent customer service, I definitely will be shopping here again! c:
Wednesday 20 February, 2013
This was the first time I have bought from this website, and it won't end there. Only 45 minutes--45 minutes--until they processed my order after I ordered it. I received my package 2 days after it shipped. It came undamaged, with a message,"Enjoy." with a candy. That little step means a lot for an AVID online buyer, like me. I will definitely buy from this website again. (:
Sunday 17 February, 2013
I ordered a bottle of Iroshizuku yama-budo ink that arrived with the cap cracked and some ink leakage. I let Kimberly know and they sent me another bottle that arrived perfectly, all very promptly. Thanks!
Saturday 19 January, 2013
Just wonderful! I discovered super fine pens 2 years ago while getting into the nitty-gritty of my Neuro major's upper level classes. I have since been stuck on Pilot G-Tec items but was a little bummed I wasn't finding great colors. Then finally! Hi-Tec-C! Tons of wonderful colors, multiple fine point sizes, etc.! Also, I placed my first order on a Wednesday, got all of my tracking information asap, and received my order on that Friday! When I opened the package there was a handwritten note thanking me for my order and hoping I enjoyed it! (Thanks Kimberley!). The items were wrapped and taped with a color fun print tape! I also reviewed a little candy with my pen items! I know that may not be the biggest deal, but I am an avid online shopper and when someone goes the extra mile, even if it may seem small, it really means a lot! Can't wait to shop for more items soon! Thank you for a great product! They write wonderfully and true to point and color!
Friday 18 January, 2013
I can not begin to say what a great experience I have had in deciding to purchase pens from the Tokyo Pen Shop. I received my pens (Sarasa Clips in every color!) just two days after purchase. I have never received anything I have ordered online so fast before. I even received a personal message with my order. The Sarasa line is amazing. My .5 point pens are the highlight of my stationary world right now. I definitely intend to purchase more products from them in the future! Thank you very much Tokyo Pen Shop :)
Monday 14 January, 2013
I was pleasantly surprised with how fast my order shipped (on the same day I placed the order) and how quickly it arrived. The hand-written note and complimentary candy were both very much appreciated! Selection and prices are both great - I consulted a friend of mine who lives in Korea and regularly buys Japanese-made mechanical pencils before making my purchase, and she noted that this was 'a good site full of good pencils'. I'll definitely be ordering again!
Thursday 13 December, 2012
The speed at which my order arrived was astonishing. I was so pleased to find a place to order the original version of the frixion pens... the American version is not pretty and doesn't work as well. Thanks!
Monday 26 November, 2012
I ordered some stuff a long time ago and I loved everything! They sent me this other pen by mistake, but I didn't mind at all. Even then, I got the pen I ordered a couple weeks later. :3 I'll buy from here even when I don't need anything.
Sunday 11 November, 2012
I came across Tokyo Pen Shop just over 3 years ago. The only thing that surpasses their outstanding selection of pens is their outstanding service. That is why after 3 years Tokyo Pen Shop is “My Go To” in pens, pencils, and writing accessories. For the kanji-lover or everyday-doodler, Tokyo Pen Shop is the place to go.
Apple is my favourite flavour!
Friday 26 October, 2012
Even after I messed up my own address for the shipping, and even after emailing them at 10 pm on a Friday night, they still sent my pens really quickly in a cute little envelope and added an apple candy chew to the package! Yum yum! The flat rate to Canada is nice too since I can buy as much as I want without the shipping increasing. It's also pretty great that they sell the legit Japanese hi tec c pens. The only thing that is missing is Kokuyo Campus notebooks. :) I will definitely be back.
Monday 08 October, 2012
Just got my 2nd order... Love everything about the Tokyo Pen Shop - awesome selection, very fast shipping, the personal touch ... Till my next order... Thanks, Kimberly :)
Thursday 27 September, 2012
Absolutely best palce to buy high quality pens and notebooks.I`m living almost at Northpole and postage was in speed of lightning and everything was as ordered. Perfect!
Saturday 18 August, 2012
I received my first order today from your business. I LOVE the products, your email updates about my order, your very prompt service, and also the little personal note to me from Kimberly. I will be showing off my new pens and flash cards to my fellow Head Start teachers and supervisors on my first day back to work after our summer break. I know I’ll be placing more orders. I am a “pen freak” as is...Tokyo Pen Shop is for me!
Thank you.
Thank you.
Friday 17 August, 2012
As promised, I was back again! I ordered nearly the same items as last time (these are my all time favorites, so I'm trying to stockpile!) and once again, my order was processed swiftly, accurately, and of course, the personalized message still made me smile. School will be starting soon, and I'm glad that I will have my arsenal of favorites to add some fun into it all!
Wednesday 25 July, 2012
I use my Japanese writing tools everyday for art. Tokyo pen shop has been my go to for concepting and sketching pens. Recently, they ran out of stock for the Hi Tec C Cavalier.., so out of desperation went to the local Japanese stationary store.. picked up the pen I wanted and used it for less than a week.. while working with the pen I felt a popping sound in the handle and some pressure on my hand.. I thought it was loose.. so tried to tightened the barrel and tip. Sure enough later it happened again.. went home opened the pen up and found the inner barrel thread was bent.. not once have I dropped the pen nor abused it.. I take my tools seriously and wanted to return the pen to the shop.. read online that they won't take returns or exchanges within 2 weeks without a receipt... really? In the end with Tokyo pen shop I've only received quality products and have been reassured if I had any issues with their merchandise they would handle any concerns. I get my items within two business days and wrapped with Japanese stationary.. :} a great shopping experience to be had. THANK YOU SOOO MUCH FRANK and KIM!
Saturday 21 July, 2012
I just received my order, which took only 3 days to get here from the day I placed my order. I am so, so excited. I lived in Japan for a few years, and I have such difficulty finding the pens/pencils/highlighters/erasers that I used when I lived there. I am so excited that I found Tokyo Pen Shop and I can guarantee that I will be back. Thank you Kimberly, your personalization of the sales order gives it the extra special touch!!!
Wednesday 27 June, 2012
I couldn't be happier with the swift delivery of my order. The pens are fantastic for taking notes for my research, and I definitely plan to order more!
Thursday 14 June, 2012
Nice product, very fast shipping, a free pen. Thank you so much, Kimberly!
Saturday 09 June, 2012
I am highly thankful I found this online shop. Your service is great and I very impressed on how fast my order arrived. Thank you for your great service :)
Love Tokyo Pen Shop with a gusto!
Friday 18 May, 2012
Once I was turned on to the Gel Ink Pens, most specifically the Uniball Signo DX, I was in heaven. And then? When Kimberly ran out of black (the horrors!) I found Bordeaux Black and have an official new favorite color (just ordered a dozen of them...again).
ANYWAY...this store is addictive, but not just because Kimberly is so awesome, but also because their products are unique and can't be found anywhere else (or if you find them, not for the price).
ANYWAY...this store is addictive, but not just because Kimberly is so awesome, but also because their products are unique and can't be found anywhere else (or if you find them, not for the price).
Saturday 05 May, 2012
The process from transaction to delivery was very quick. Quality pens arrived in my mailbox within a few days. It was truly a pleasant experience shopping with TPS. Will shop again!
Tuesday 10 April, 2012
Once again I am super satisfied with my items. I received them so fast and was able to use them right away. Thank you so much for my gift. I love it. When people ask me where I get my pens and pencils you know What I say Tokyo Pen Shop ofcourse!
Wednesday 04 April, 2012
I just recieved my pens! They are Amazing. I recieved them so fast I could not believe it. I can't wait to order more!!!!!!
Best pen shopping experience there is
Sunday 01 April, 2012
My order arrived in a surprisingly short time and I was so excited to receive my pens. The personal touch i.e. the handwritten note from Kim is awesome! Who wants to go to any of the office supply stores anymore? Tokyo Pen Shop is it for all my pen needs..and then some. Thanks!
Saturday 31 March, 2012
I am in love with these pens! I can't wait to get them in the mail!!
Saturday 31 March, 2012
This is my third order placed with your company in about two months...and I'm hooked! Speediest delivery times I've experienced, great selections, and I love the info you provide in the description of each product. I was a dedicated Hi-tech C fan (and turned my husband into one too) but I've also decided to try a new brand on your recommendations. I know I won't be disappointed. I'd tell anyone who appreciates great writing instruments and notebooks (etc.) to check out your site. I've even picked up a few things for my daughters easter basket...she loves your stuff almost as much as I do! Thank you both and keep up the great job. I'll keep buying, that's for sure!
Wednesday 28 March, 2012
Today on Tuesday(3/25/12), I received my first order from Tokyo Pen Shop. I placed the order on Sunday (3/25/12).
The service here is very helpful and the whole process from ordering, shipping, and receiving was very smooth and quick.
There were no mistakes in my order and they were all packaged nicely.
I love the small notes that Kimberly writes. They are very thoughtful. It was a wonderful personal experience.
I just wish that there will be more notebook selections coming soon(like maruman or kokuyo) and that the site has a mobile compatible version.
The service here is very helpful and the whole process from ordering, shipping, and receiving was very smooth and quick.
There were no mistakes in my order and they were all packaged nicely.
I love the small notes that Kimberly writes. They are very thoughtful. It was a wonderful personal experience.
I just wish that there will be more notebook selections coming soon(like maruman or kokuyo) and that the site has a mobile compatible version.
Superior Product and Great Service!!
Tuesday 14 February, 2012
I just ordered from Tokyo Pen shop for the first time last week. I placed my order on Thursday and got my order on Monday of the following week. I got a bunch of Hi-Tec-Cs in .05 and they write so well. I have ordered from other sites in the past but see no reason to ever go back to those sites again. I have found a superb company that has a superior product and great service both before and after the sale. I am compiling my next order as soon as I finish this testimonial.
Also, I read your article on ‘Not All Hi Tec C Pens are Created Equal’. I had no idea!!
The pens I got from your store write 100 times smoother than the same pens I have purchased elsewhere.
Thanks again!!!! You have a customer for life!!!!!
Also, I read your article on ‘Not All Hi Tec C Pens are Created Equal’. I had no idea!!
The pens I got from your store write 100 times smoother than the same pens I have purchased elsewhere.
Thanks again!!!! You have a customer for life!!!!!
Sunday 12 February, 2012
I just got my pens today and I'm so happy I found this website. I am very picky with pens and Tokyo pen shop has everything a pen geek like me needs. I will definitely be back. Thanks for the quick shipping!!
Thursday 19 January, 2012
I am fairly new to Tokyo Pen Shop, but after the 3 orders I have made---I will be a customer for life!! Today (1/19/12)I received an order I placed on Tuesday (1/17/12)!! I was very surprised & excited when the mailman came today and had my package!! I am a pen addict & I always like trying ones I don't have but my FAVORITE is the HI TECH C in Ultra Marine .4mm! I have this pen in every color & size and will continue to stock pile them!!
Thank you Kimberly & Frank! Your items are great, your service is great & your shipping is super fast! I am SO glad I found your store!
Thank you Kimberly & Frank! Your items are great, your service is great & your shipping is super fast! I am SO glad I found your store!
A genuine delight thanks Tokyo Pen Shop!
Tuesday 03 January, 2012
Today I received my first package from Tokyo Pen Shop. Beneath the veneer of a bubble wrap envelope awaited an enjoyable experience.
The pens were neatly wrapped in a second, white envelope neatly sealed with beautiful Japanese Tape - flowers accentuated with awesome colors.
Inside, a business card from Frank and most impressive, a note from Kimberly encouraging me to enjoy my new pens - all blue - what a personal shopping experience.
Great website - fast, personal service - very elegant style - I will shop again with Tokyo Pen Shop - many thanks ! - Tom T. in Maryland
The pens were neatly wrapped in a second, white envelope neatly sealed with beautiful Japanese Tape - flowers accentuated with awesome colors.
Inside, a business card from Frank and most impressive, a note from Kimberly encouraging me to enjoy my new pens - all blue - what a personal shopping experience.
Great website - fast, personal service - very elegant style - I will shop again with Tokyo Pen Shop - many thanks ! - Tom T. in Maryland
Tried, True, Tokyo Pen Shop Rocks My Socks!
Wednesday 28 December, 2011
I just placed my 2nd order with Tokyo Pen Shop in less than a year and for good reason. I was astounded by the reasonable prices for "everyday use" pens that still meet my office supply fetish's high expectations for quality. As a new and novice creative writer who still prefers the old loving scratch of pen on paper, this is the perfect place for someone like me to restock my supplies.
My only point of :( was that on this visit, I was disappointed to find quite a lot of my preferred choices out of stock which forced me to have to concede to alternative pen point sizes and other brands to get by for now. I hope that I just happened to have poor timing as to come by to do my restocking after the holiday rush and that it I can look forward to FAIR prices on my absolute favorite pens, points and ink colors soon! I can't wait to get my order! I'm sure it will be just as surprisingly quick to arrive as last time! :)
My only point of :( was that on this visit, I was disappointed to find quite a lot of my preferred choices out of stock which forced me to have to concede to alternative pen point sizes and other brands to get by for now. I hope that I just happened to have poor timing as to come by to do my restocking after the holiday rush and that it I can look forward to FAIR prices on my absolute favorite pens, points and ink colors soon! I can't wait to get my order! I'm sure it will be just as surprisingly quick to arrive as last time! :)
Extra Care and Personal Service
Wednesday 21 December, 2011
It was great to get items so quickly before the holiday. I really appreciate the extra care and personal service in addition to great products. Will definitely be shopping with you in the future.
Monday 19 December, 2011
I love the way I am treated as a customer...as an individual! The products are first class and customer service is the best on the planet! I will purchase all of my writing tools from the Tokyo Pen Shop.
Tuesday 13 December, 2011
Shipment arrived to my address in Canada within 10 days and was very well packaged. Handwritten note by Kimberly is a nice touch and I will shop again at Tokyo Pen Shop! BTW, a Apica B5 notebook and a Signo RT 0.38 gel pen make a wonderfull match.
excellent international service!
Monday 07 November, 2011
I'm so happy to have discovered your shop - the notebooks that i ordered arrived quickly in belgium and were well packaged. I'll be back!
Thursday 27 October, 2011
I placed my first order on Friday and my pens were in Monday's mail delivery. A nice hand written note was found on my invoice. Excellent customer service and very fast delivery. I will be ordering again and again!
Monday 24 October, 2011
The pens & products are amazing, the prices are good, the shipping is free (for over $25) and they arrive super fast! I live in Florida, ordered Thursday and my order got here Monday! I'll be placing many orders in the future. Thanks!
Wednesday 21 September, 2011
Great pens and great service! They were shipped very quickly and the handwritten note was a nice touch. Thank you, Tokyo Pen Shop!
Friday 16 September, 2011
This is one of the best Japanese Stationary Stores. There is always great customer service, and excellent response times. They even ship things on Saturday! How amazing is that? I ordered something on Friday and got an email that it was shipped the very next day. I thought that was so nice! Plus they have a great midori collection, which I love because you can't find too much midori online at a great price.
Thanks for all your help in fulfilling my stationary needs!
Thanks for all your help in fulfilling my stationary needs!
Monday 12 September, 2011
Very few online stores deliver quality products as well as quality service. I placed my order on a Friday evening, since i know most online businesses dont ship on weekends, i expected my order to be sent out on Monday and expected to receive it on wednesday or thursday. Instead what i got was a very pleasant surprise... an email update saying my order was shipped and personal comment saying it was sent out on saturday before the post office closed! Thank you Mr. Frank! This was very much appreciated. Because of this 5 star service i was able to get my order on monday (3 days earlier than i expected.) When i opened the package there was a personal note on the invoice from Ms. Kimberly.
Who wouldnt like that? i really appreciate these small gestures, it goes a long way.
Long story short, Tokyo Pen Shop = Amazing products + even better service.
I will be a returning customer as long as this store sticks around!
Who wouldnt like that? i really appreciate these small gestures, it goes a long way.
Long story short, Tokyo Pen Shop = Amazing products + even better service.
I will be a returning customer as long as this store sticks around!
Monday 12 September, 2011
After two weeks since I received my order, I am very happy with my purchase~
Shipping was fast (only 3 business days). And a free small eraser was included! Highly recommended :)
Shipping was fast (only 3 business days). And a free small eraser was included! Highly recommended :)
Monday 22 August, 2011
Just received my order of pens and I am very satisfied with my purchase! Thanks for the great selection of Japanese pens and pencils, I will definitely order again!
Saturday 13 August, 2011
I bought a mechanical pencil for my friend's birthday. I was very happy to recieve the free eraser because my friend was able to get another gift that I didn't have to pay for! Now I'm thinking of buying a few pencils for myself, and I'm going to keep in mind the gift certificates when Christmas comes around.
Thursday 11 August, 2011
I found this website looking for the Japanese writing utensils I fell in love with during my short time in Japan this past summer. I ordered a few school supplies, and am overjoyed with my purchase. My order shipped so fast, and even included a hand-written note from Kimberly! I can tell that she took great care in checking over my order and hand packaging it, and it is truly appreciated. I will definitely be ordering from this website in the future. Thank you so much!
Wednesday 25 May, 2011
I ordered my items on the 20th and it shipped on the 21 (saturday)
I received it today, (5/25/11) and everything was perfect! i will definitely be buying from them again ^_^
I received it today, (5/25/11) and everything was perfect! i will definitely be buying from them again ^_^
